So today I called Square Enix. This is how it went down.
Reception: Thank you for calling Square Enix, can I help you?
Me: Yeah, hi, my name is Tom DeLaney and I'm with the Birmingham News writing a story that concerns your company, could you please connect me to your PR department?
Reception: I'd be happy too, Mr. DeLaney. Hold one moment.
I got connected but no one answered. The answering machine gave her name and an e-mail. I left a message and hung up. I then called the front desk again.
Reception: Thank you for calling Square Enix, can I help you?
Me: Yeah, this is Tom DeLaney again. I left a message for the PR department, but --
Reception: I'm sorry, I should've already told you. PR doesn't come in until 8:00.
Me: Oh yeah, the time change. Well I left message...
Reception: Was there anything I could help you with?
Me: I'm writing an article for the entertainment section. Would legal perhaps be able to answer any questions?
Reception: Is this about the Cease and Desist going on?
Me: Actually, yes.
Reception: Then you need to talk to _____ in PR. She's the one taking care of this.
Me: Could I get her e-mail, please?
Reception: Here's my e-mail. I would be more than happy to give her the message. My e-mail is ________.
Me: Awesome. Thanks. I'm gonna go ahead and send the e-mail. I really just wanted an official statement, anyway. Would it be okay if I tried calling back after while?
Reception: Oh, yes, sure.
Me: Great. Thank you so much.
Reception: You are welcome. Good luck with the article and have a great day!
Me: Thanks! You too!
END.
I never called back, nor did I e-mail her. But I have her e-mail address... It's only the receptionist.
I think someone needs to leak this story to mainstream media - not just the video game community. But I think it should come from someone in upper management like Zeality, Agent12, Rasmus, Faustwolf, etc. So don't start getting vigilante on us.