The letter is not a hoax, as CE team communication (like, "I talk, then you talk" communication) with Square Enix has proven. I can see where skeptics are coming from given the lack of public confirmation on SE's side, but it's unfortunate that they're simply wrong in this case. In any case, I wish rh.net all the best, and hope for all fans' sake that they themselves do not receive any C&Ds.